Sophie Hartmann
Senior Product Manager · AI & Platform
Zurich, Switzerland
Product leader with 9+ years shipping B2B SaaS platforms at scale. Led 0→1 launches across fintech and enterprise AI, owning full product cycles from discovery through global rollout.
Professional Experience
Senior Product Manager
Luminary AI
Owned the core AI assistant product serving 120k+ enterprise users across DACH. Drove adoption from 8k to 40k MAU in 18 months through a data-driven growth loop and a revamped onboarding experience.
- Launched AI-powered document analysis feature — reduced client processing time by 62%
- Led cross-functional squad of 11 (eng, design, data science) across 3 time zones
- Defined and shipped v2 pricing model; increased ACV by 34% YoY
- Established weekly product metrics review cadence adopted across all product lines
Product Manager — Platform
Payrexx
Owned the merchant dashboard and developer API platform. Shipped a full GraphQL API rewrite and a white-label solution adopted by 200+ banking partners.
- Delivered GraphQL API migration with zero downtime across 1.2M+ live transactions/month
- Grew developer community from 400 to 3,200 registered API consumers
- Reduced integration time for new payment methods from 8 weeks to 9 days
Business & Technology Analyst
Accenture
Consulted for Tier-1 financial institutions on digital transformation and core-banking modernisation projects.
- Led requirements workshops for a core-banking migration at a top-5 German retail bank
- Built delivery dashboard adopted by 60-person programme as single source of truth
Senior Product Manager
Luminary AI
Owned the core AI assistant product serving 120k+ enterprise users across DACH. Drove adoption from 8k to 40k MAU in 18 months through a data-driven growth loop and a revamped onboarding experience.
- Launched AI-powered document analysis feature — reduced client processing time by 62%
- Led cross-functional squad of 11 (eng, design, data science) across 3 time zones
- Defined and shipped v2 pricing model; increased ACV by 34% YoY
- Established weekly product metrics review cadence adopted across all product lines
Product Manager — Platform
Payrexx
Owned the merchant dashboard and developer API platform. Shipped a full GraphQL API rewrite and a white-label solution adopted by 200+ banking partners.
- Delivered GraphQL API migration with zero downtime across 1.2M+ live transactions/month
- Grew developer community from 400 to 3,200 registered API consumers
- Reduced integration time for new payment methods from 8 weeks to 9 days
Business & Technology Analyst
Accenture
Consulted for Tier-1 financial institutions on digital transformation and core-banking modernisation projects.
- Led requirements workshops for a core-banking migration at a top-5 German retail bank
- Built delivery dashboard adopted by 60-person programme as single source of truth
Education
MSc Business Innovation · in Technology Management
Sep 2014 – Jul 2016University of St. Gallen (HSG)
St. Gallen, CH · Thesis: Platform Design in Two-Sided Markets — Grade 5.8/6
BSc Business Administration · in Economics
Oct 2011 – Jul 2014Humboldt University Berlin
Berlin, DE
Certifications
Professional Scrum Product Owner II
Scrum.org
2021-04
ID: PSPO-II-84712
Google Analytics Individual Qualification
2023-01